voicemail

Voicemail is a convenient way to receive incoming telephone messages. Voicemail will pickup if you are on the phone or if you do not answer your phone within 4 rings. The time and date the message was received is delivered with each message.

• No equipment required
• 24 hours a day service
• Stutter dial tone message indication
• Visual Message Alert available
• Time-and-date stamp on each voice message
• Voicemail user guides are available at the office, or call us and we'll mail it to you

Manage your voice mail online: Instructions.

Mailbox setup:

Five options in mailbox setup menu:

• Press 1 - Greeting options (You can disregard this setp if you choose to use the default greeting.)
• Press 2 - Change password
• Press 3 - Notification options¹
• Press 4 - Enable/disable auto login
• Press * - Return to main menu

To change or record your greeting:

• Press 1 - Greeting options
• Press 2 - Record your greeting
• Press # - End recording function
• Press 1 - Listen to greeting

To create multiple greetings:

• Press 5 - Pick a new greeting, then choose a new greeting # (2-9)
• Press 2 - Record greeting
• Press # - End recording function; Repeat first two steps choosing a different greeting # each time
• Press 5 - Pick a new greeting, then choose the greeting you wish to become active
• Press * - Return to main menu

To change your password:

• Press 2 - Change your password
• Enter new password, followed by the # key. The password can be 4 to 10 digits in length. You will be unable to access your mailbox without this password, so be sure to choose one that you will remember.
• To verify, enter your password again, followed by the # key.

Accessing your mailbox:

1. Dial 458-8100. Then either:
   • Press # if calling from the phone your Voice Mail is assigned to, OR
   • Enter your telephone number, including area code, if calling from a remote phone, OR
   • If using Auto Login and accessing from a remote phone no entry is required.
2. If requested, enter your password followed by the # key. Your password will be a default code of "1234" until you change it.
3. Main Menu: Press 1 to retrieve messages. Press 3 to send. Press 7 for currect date and time or press 9 for mailbox setup.

Accessing your sub-mailbox:

1. Follow step 1 from above.
2. If you are the Group Administrator and wish to record a group greeting, press * to access the Group Meeting Menu. A voice prompt will guide you through those steps. OR
   Enter your sub-mailbox number.
3. If requested, enter your password, followed by the # key. Your password will be a default code of "1234" until you change it.
4. Main Menu: Press 1 to retrieve messages. Press 5 to hear which sub-mailboxes have new messages or press 9 for mailbox setup.

To retrieve messages:
Three options in message retrieval menu:

• Press 1 - New messages
• Press 2 - Saved messages
• Press * - Return to main menu

Listen to messages:

• Press 1 - Play or re-play message
• Press 2 - Save message and go to next
• Press 3 - Delete message and go to next
• Press 4 - Save message as new
• Press 5 - Reply to a message¹
• Press 6 - Forward message¹
• Press 7 - Skip back three seconds
• Press 8 - Pause or continue message
• Press 9 - Skip forward three seconds
• Press * - Return to main menu

¹optional feature

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